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Business Analyst

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In today’s solutions-driven business environment, analytical thinking, problem solving and communications skills are key to providing solutions for process improvements, systems development and/or organizational changes. Within an organization, the Business Analyst practitioner works as liaison between the client, stakeholders, IT, and the solutions team.

UCI Division of Continuing Education’s Business Analyst Certificate Program focuses not only on the essential business analysis competencies, techniques and practices required of an effective business analyst but also on other skills such as communication and leadership.

While the demands on a business analyst remain far-reaching, The International Institute of Business Analysis (IIBA®) offers a definition for today's Business Analyst:

The business analysis practitioner is responsible for identifying the business needs of clients and stakeholders to help determine solutions to business problems. The business analysis practitioner is responsible for requirements development and requirements management by eliciting, analyzing, validating and documenting the business, organizational and/or operational requirements. Solutions are not predetermined by the business analysis practitioner, but are driven solely by the requirements of the business.

“The Business Analyst Certificate Program re-instilled in me that being a BSA/BA is the right career choice for me. I was challenged to think critically, the instructors provided useful feedback that I could apply to class assignments and future work, and all classes were relevant to my existing work environment.” Anthony Pace
Program Graduate

Certificate Eligibility and Requirements

A certificate is awarded upon completion of all required courses and a minimum of 2 units of elective courses each with a grade of “C” or better. To become an official candidate in the program, students pursuing the certificate must submit a Declaration of Candidacy. Students are encouraged to declare candidacy as soon as possible, but no later than after the third course in the program. To receive the certificate after completing all program requirements, students must submit a Request for Certificate. All requirements must be completed within five (5) years after the student enrolls in his/her first course. Students not pursuing a certificate are welcome to take as many individual courses as they wish.

Program Benefits

  • Gain a comprehensive overview of the many highly-valued roles business analysts serve in today's dynamic business environment.
  • Explore the depth and breadth of commonly-used tools, techniques and approaches to business analysis.
  • Learn how to assess business problems and opportunities, and analyze solution options to recommend those which best meet business needs.
  • Learn about requirement lifecycles: how to elicit, verify and validate requirements, then track and manage them throughout their lifecycles.
  • Gain exposure to current real-world instructors who are professional business analysis practitioners.
  • Course content is aligned with A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), the industry standard for the Business Analyst profession.

Stay Informed About
Business Analyst

Value-Based Business Analysis
Recorded 11/19/2014
View Webinar

A Business Case for Enterprise Analysis
Recorded 9/24/2014
View Webinar

The BA PM Overlap
Listen to Dena Kelber – advisory committee member for the BA certificate and Senior Business Analyst/Project Manager at Southern California Edison – as she discusses the slash in her title and the ways in which the BA and PM work together.
Listen Now

What makes a great business analyst?
Tune in to hear Susy Ongko – Business Systems Analyst at Mercury Insurance and BA certificate advisory committee member – discuss hard and soft skills, the “platinum rule,” and which tech you might focus on to jump into the field.
Listen Now

IIBA Endorsed Education Provider, Endorsed Program
Charter Member
International Institute of Business Analysis

IIBA Orange County Chapter members may receive a 10% discount.
Visit the IIBA-OC Chapter Page for more information.

IIBA Los Angeles Chapter members may receive a 10% discount.
Visit the IIBA-LA Chapter Page for more information.

Advisory Committee

  • Shawna Camp, MBA, PMP
  • Kathleen Hass, PMP, Principal Consultant, Kathleen Hass and Associates, Inc.
  • Dena Kelber, Business Process and Tech­nology Integration, Southern California Edison
  • Anne-Marie Larsen, Software Consultant, Nortridge Software
  • Patti Lassen, Director, Strategic Platforms, Experian
  • Desiree McDonough, MBA, PMP, Project Manager, Consultant
  • Anne Nuttall, Director, IT Program, The Irvine Company
  • Susy Ongko, Senior Business Systems Analyst, Mercury Insurance
  • Jeanette Pigeon, CBAP®, President and CEO, aBetterBA
  • Susan Thompson, CBAP®, Scrum Master/Business Analyst, Solugenix
  • Kevin Watson, MBA, MSHCA

On-site Training Available

Our Corporate Training specialists can deliver this program or customize one that fits your organization’s specific needs. Visit Corporate Training or call (949) 824-1847 for information.

English Proficiency Requirement
All certificate programs at UCI Division of Continuing Education (classroom and online formats) require professional-level English language proficiency in listening and note-taking, reading comprehension and vocabulary, written expression, and oral presentation.