today’s solutions-driven business environment, analytical thinking, problem
solving and communications skills are key to providing solutions for process
improvements, systems development and/or organizational changes. Within an
organization, the Business Analyst practitioner works as liaison between the
client, stakeholders, IT, and the solutions team.
UCI Division of Continuing Education’s Business Analyst Certificate Program focuses not only on
the essential business analysis competencies, techniques and practices required
of an effective business analyst but also on other skills such as communication and
While the demands on a business analyst remain far-reaching, The International
Institute of Business Analysis (IIBA®) offers a definition for today's Business
The business analysis practitioner is responsible for identifying the business
needs of clients and stakeholders to help determine solutions to business
problems. The business analysis practitioner is responsible for requirements
development and requirements management by eliciting, analyzing, validating and
documenting the business, organizational and/or operational requirements.
Solutions are not predetermined by the business analysis practitioner, but are
driven solely by the requirements of the business.
“The Business Analyst Certificate Program re-instilled in me that being a BSA/BA is the right career choice for me. I was challenged to think critically, the instructors provided useful feedback that I could apply to class assignments and future work, and all classes were relevant to my existing work environment.”
Certificate Eligibility and Requirements
A certificate is awarded upon completion of all required courses and a minimum of 2 units of elective courses each with a grade of “C” or better. To become an official candidate in the program, students pursuing the certificate must submit a Declaration of Candidacy. Students are encouraged to declare candidacy as soon as possible, but no later than after the third course in the program. To receive the certificate after completing all program requirements, students must submit a Request for Certificate. All requirements must be completed within five (5) years after the student enrolls in his/her first course. Students not pursuing a certificate are welcome to take as many individual courses as they wish.
- Gain a comprehensive overview of the many highly-valued roles business analysts
serve in today's dynamic business environment.
- Explore the depth and breadth of commonly-used tools, techniques and approaches
to business analysis.
- Learn how to assess business problems and opportunities, and analyze solution options
to recommend those which best meet business needs.
- Learn about requirement lifecycles: how to elicit, verify and validate requirements,
then track and manage them throughout their lifecycles.
- Gain exposure to current real-world instructors who are professional business analysis
- Course content is aligned with A Guide to the Business Analysis Body of Knowledge®
(BABOK® Guide), the industry standard for the Business Analyst profession.
Value-Based Business Analysis
A Business Case for Enterprise Analysis
The BA PM Overlap
Listen to Dena Kelber – advisory committee member for the BA certificate and Senior Business Analyst/Project Manager at Southern California Edison – as she discusses the slash in her title and the ways in which the BA and PM work together.
What makes a great business analyst?
Tune in to hear Susy Ongko – Business Systems Analyst at Mercury Insurance and BA certificate advisory committee member – discuss hard and soft skills, the “platinum rule,” and which tech you might focus on to jump into the field.
International Institute of Business Analysis
IIBA Orange County Chapter members may receive a 10% discount.
Visit the IIBA-OC Chapter Page for more information.
IIBA Los Angeles Chapter members may receive a 10% discount.
Visit the IIBA-LA Chapter Page for more information.
- Shawna Camp, MBA, PMP
- Kathleen Hass, PMP, Principal Consultant, Kathleen Hass and Associates, Inc.
- Dena Kelber, Business Process and Technology Integration, Southern California Edison
- Anne-Marie Larsen, Software Consultant, Nortridge Software
- Patti Lassen, Director, Strategic Platforms, Experian
- Desiree McDonough, MBA, PMP, Project Manager, Consultant
- Anne Nuttall, Director, IT Program, The Irvine Company
- Susy Ongko, Senior Business Systems Analyst, Mercury Insurance
- Jeanette Pigeon, CBAP®, President and CEO, aBetterBA
- Susan Thompson, CBAP®, Scrum Master/Business Analyst, Solugenix
- Kevin Watson, MBA, MSHCA
On-site Training Available
Our Corporate Training specialists can deliver this program or customize one that fits your organization’s specific needs. Visit Corporate Training or call (949) 824-1847 for information.
English Proficiency Requirement
All certificate programs at UCI Division of Continuing Education (classroom and online formats) require
professional-level English language proficiency in listening and note-taking, reading
comprehension and vocabulary, written expression, and oral presentation.