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Spa and Hospitality Management

Certificate Program Online


Whether you are new to the field or a Spa Director looking to learn the latest spa business and marketing trends, UC Irvine Extension Spa and Hospitality Management Certificate Program has the training you need to help you succeed.

Developed and taught by industry experts, the program will help you become proficient in all aspects of spa operations including:

  • Business Planning/ Operations
  • Marketing/ Retailing
  • Human resources
  • Finance
  • Customer Relations

“The program launched my transition from the technology industry to a fulfilling career in management at a beautiful resort spa. The program covers all facets of managing a spa; from the functional engineering of your layout to the financials, HR, and marketing, as well as projects that test how you would do this with your own spa. I valued the best practices discussed amongst varying backgrounds of students in my courses... all looking to move forward with successfully running a spa.” Andrea Argy
Program Graduate

Program Benefits

  • Acquire solid level of understanding and conceptual skills in management, operations, finance, human resources, marketing, products, treatments, and equipment from beginning design and business planning process to opening a spa, managing day-to-day operations and positioning for managed future growth.
  • Learn strategic thinking for developing your business model and marketing plan based upon industry analysis and market research of your target market.
  • Learn how to develop an integrated service culture that supports profitability, employee retention, and high customer loyalty.

Who Should Attend

  • Individuals who wish to enter the field of spa management
  • Current spa owners, directors, and practitioners
  • Spa employees needing management training
  • Business professionals and entrepreneurs entering the spa industry
  • Doctors, nurses and other medical professionals who are looking for a career change
  • Manufacturers and developers of products for the spa and medical spa industries
  • Wellness, health, medical, and fitness professionals seeking to expand their understanding of the industry
  • Representatives from business, hospitality, and tourism industries considering spa related project developments

Certificate Eligibility and Requirements

A certificate is awarded upon completion of five required courses and two elective courses (a total of 15 units) with a grade of “C” or better. To become an official candidate in the program, students pursuing the certificate must submit a Declaration of Candidacy. Students are encouraged to declare candidacy as soon as possible, but no later than after the third course in the program. To receive the certificate after completing all program requirements, students must submit a Request for Certificate. All requirements must be completed within five (5) years after the student enrolls in his/her first course. Students not pursuing a certificate are welcome to take as many individual courses as they wish.

English Proficiency Requirement
All certificate programs at UC Irvine Extension (classroom and online formats) require professional-level English language proficiency in listening and note-taking, reading comprehension and vocabulary, written expression, and oral presentation.
Endorsed by SpaFinder iSpa member

Stay Informed About
Spa and Hospitality Management

Vintage Communications: How Spas Can Personalize Their Marketing Outreach
Free Event: Thursday, July 28, 2016


Sustainability and Spas: Obligations and Opportunities
Free Event: Thursday, April 28, 2016

Sustainability and Spas: Obligations and Opportunities
Recorded on 4/28/2016
View Webinar

The Top Ten Spa & Wellness Trends for 2016
Recorded on 2/18/2016
View Webinar

The Art & Science of Spa Menu Development
Recorded on 8/11/2015
View Webinar

Financial Assistance Available
Visit our Student Loan Programs to find
the one designed to fit your needs.

Transfer Credit

Students who complete the Spa & Hospitality Management Certificate Program are eligible to transfer into the University of Houston's Bachelor of Science in Hotel & Restaurant Management degree program with 10 undergraduate semester credit hours.

Advisory Committee

  • Alfredo A. Carvajal, President, Delos International and Signature Programs
  • Angela Cortright, Principal, Spa Gregories
  • Susie Ellis, President, SpaFinder Wellness
  • Ann Emich-Patton, Owner, Savvy Spas Consulting, LLC
  • Nancy Griffin, Principal, Contento Marketing Group
  • Janice Gronvold, Principal, Spectrec, Spa Business & Marketing Development
  • Shawn Hallum, Director of Spa, Westin Maui Resort & Spa, Ka’anapali
  • Jaime Huffman, Owner and President, In Touch Spa Consulting
  • Mia Kyricos, President and Founder, Kyricos and Associates
  • Jeremy McCarthy, Group Director of Spa, Mandarin Oriental Hotel Group
  • Julie Tao, Principal, Tao Spa Solutions
  • Jessica Timberlake, former Spa Director, Laguna Cliffs Resort and Spa

Group Discounts

Discounts are available for groups of three or more. For larger cohorts, we also offer customized online training. Please call (949) 824-9304 or email for more information.