In recent years, organizations have been bombarded with a host of business improvement philosophies and methods, each with its own champions and critics. These methods, ranging from TQM to Lean and Six Sigma, when used in the right way and on the right projects, can drive rapid and sustainable improvement across an organization. When used incorrectly on the wrong projects, however, these same methods can result in sub-optimization and little, if any, improvement in overall, long-term economic performance. What is needed and required is a conceptual framework within which to consider the large numbers of choices available about how to improve – a business improvement framework, aligned with the company’s vision and strategic goals and specifically tailored to its organizational needs, to guide the planning, deployment and optimization of its critical business processes.
Equally needed, Business Process Optimization provides guidance on what to improve. Through the systematic identification of key value streams and business processes, the framework allows for the selection of business improvement programs and initiatives that will yield the greatest leverage and return on the organization’s business improvement investment.
This flexible Business Process Optimization framework provides the core foundation that allows an organization to identify its important business processes, evaluate their performance, establish improvement goals in accordance with its unique business needs, choose the right tools and methods to achieve those goals, and monitor the deployment and effectiveness of the resultant efforts.
By taking a systems view of the business processes in an organization, the program offers a comprehensive, yet flexible solution to ensure that any organization could be better positioned to meet its challenges of quality on time, within budget and with confidence.
A certificate is awarded upon completion of five required courses and two elective courses ( a total of 15 units) with a grade of “C” or better. To become an official candidate in the program, students pursuing the certificate must submit a Declaration of Candidacy. To receive the certificate after completing all program requirements, students must submit a Request for Certificate. All requirements must be completed within five (5) years after the student enrolls in his/her first course. Students not pursuing the certificate program are welcome to take as many individual courses as they wish.
On-site Training Available
Through Corporate Training, we can deliver this program or customize one that fits
your organization's specific needs. Visit Corporate Training
or call (949) 824-1847 for information.
English Proficiency Requirement
All certificate programs at UC Irvine Extension (classroom and online formats) require
professional-level English language proficiency in listening and note-taking, reading
comprehension and vocabulary, written expression, and oral presentation. If you
would like to refine your English language proficiency prior to beginning one of
our programs, please see our English