Overview

In today's demanding workplace, managers are constantly challenged to find new and innovative ways to involve and motivate employees and affect positive change that improves the company’s bottom line. According to the 2010-2011 Edition of the Occupational Outlook Handbook published by the United States Bureau of Labor Statistics, persons interested in becoming managers should have good leadership and communication skills and be able to establish effective working relationships with many different people. They also must be able to coordinate several activities at once, quickly analyze and resolve specific problems, and cope with deadlines. Today, companies are placing greater importance on a candidate’s interpersonal skills. Successful managers must be well-rounded and have excellent leadership and communication skills.

This program teaches participants the fundamentals of leadership and how to build a high-performing organization or team. It also provides valuable skills in group facilitation, communicating in the business environment, and conflict management.

Program Benefits

• Develop the people-management skills and strategies that build loyalty, enhance productivity, boost performance, and smooth employee relations
• Develop strategies for facilitating the group process through setting goals, planning agendas, staying on track, and arriving at desired results
• Utilize verbal and nonverbal communication tools to facilitate effective listening and message transmission across all aspects of an organization
• Develop strategies to understand and assess conflicts, determine effective interventions, and develop specific strategies to move forward into resolution
• Develop a process for building a high-performance team through initiating the team, assessing its progress, deploying the strengths of the team members, and achieving increasingly significant results

Stay Informed About
Organizational Leadership & Communication

Organizational Leadership and Communication Information Session
Recorded 8/3/2011
Watch Now!

Who Should Attend

This program is targeted to managers who want to become effective leaders and change agents in their organizations through competencies in people-management skills, effective communication skills, conflict management skills, and team-building skills.

Specialized Studies Award Requirements

To earn a specialized studies certificate, individuals must complete the following five (5) courses with a grade of "C" or better for a total of 11 units and 110 hours of instruction.

After you have completed all requirements, you may request to receive your official specialized studies certificate by completing the Request for Certificate Form and returning it to our offices as noted on the form. All requirements must be completed within five (5) years after the student enrolls in his/her first course.

On-site Training Available

Through Corporate Training, we can deliver this program or customize one that fits your organization's specific needs. Visit Corporate Training or call (949) 824-1847 for information.

English Proficiency Requirement
All certificate programs at UC Irvine Extension (classroom and online formats) require professional-level English language proficiency in listening and note-taking, reading comprehension and vocabulary, written expression, and oral presentation. If you would like to refine your English language proficiency prior to beginning one of our programs, please see our English Language Programs.