Overview
 Supervisory leadership is one of the most significant factors in influencing an employee's success and satisfaction on the job. This Specialized Studies Program is designed to enhance your supervisory competencies and improve your capacity to effectively manage and lead others. You will also gain techniques for developing your staff to achieve maximum performance and organizational effectiveness.
Who Should Enroll
Managers and prospective managers who need to develop
competencies, skills, abilities and/or accountability necessary
to successfully fulfill their role as a leader.
Award Requirements
A specialized studies certificate is awarded upon completion
of three required courses totaling 5.5 units (55 hours)
and elective courses totaling a minimum of 4.5 units
(45 hours) with a grade of "C" or better. All requirements must be completed within five (5) years after the student enrolls in his/her first course. |
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Program Benefits
- Establish a systematic process for planning work and
setting expectations, monitoring performance, developing
a capacity for performance and rating and rewarding good
performance.
- Apply active listening skills: paraphrasing, empathizing,
questioning.
- Influence individuals over whom one has no immediate
reporting relationship.
- Develop a team culture of trust, openness, and collaboration.
- Provide effective feedback to employees, recognize superior
performance and confront inadequate performance.
- Coach and mentor others by recognizing and developing
a personal coaching style.
- Exercise key practices and skills for improved communication.
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