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Manager's Toolkit

 

Overview

Specialized StudyIn today's very demanding workplace, managers are constantly challenged to find new and innovative ways to involve and motivate employees and increase productivity while improving the company's bottom line. The primary objective of this program is to give managers an understanding of the managerial functions, roles, and skills necessary to be successful and more effective.

The courses in this toolkit address current vital workplace issues, such as the art of managing, coaching and mentoring, building and administering budgets, communication, decision making, and performance management. These courses serve as the building blocks to create a foundation of knowledge for managers or to supplement management skills for those with experience. Together, these topics provide the basis for both short-term and long-term success.

Who Should Enroll

This program is intended for new managers, prospective managers, experienced managers, supervisors, project managers, and all other professionals responsible for getting work done through others.

 

Program Benefits

  • Demonstrate effective managerial skills and aptitudes.
  • Use improved communication to effectively set expectations for direct reports.
  • Develop active listening skills: paraphrasing, empathizing, questioning.
  • Acquire techniques to help cope with difficult employees.
  • Apply the most appropriate management style to individuals, teams and situations.
  • Build and administer budgets within departmental area.

Award Requirements

A specialized studies certificate is awarded upon completion of four required and two elective short seminars. For a certificate application form, please call (949) 824-5528. All requirements must be completed within five (5) years after the student enrolls in his/her first course.