(Winter 2010)

An elective course in the Certificate Program in Business Administration and the Supervisory Leadership Specialized Studies Program.
This course will focus on performance management and performance leadership as distinctive and complementary systems of action. The course emphasizes the importance of interpersonal awareness as a competency, and provides opportunities to practice and heighten interpersonal awareness skills as a foundation for influencing and coaching others. The course also explores motivation and concentrates on individual needs and differences, enabling a manager/leader to effectively deploy the unique strengths and skills of individual organization members. It focuses on observation and communication skills and their relevance in building trusting relationships. It does not promote the idea of "changing" the nature of individuals, but rather aligning the behavior of the individual to the requirements of the job. It also aligns the job experience with the life and career goals of the individual. Early registration recommended. Last refund date is Feb 24, 2010.

Richard Blue, M.Ed., is president of Blue Consulting. He directed human resources, training, counseling and consulting activities for more than 30 years with extensive background in high-tech and health care industries. An author in performance management, Blue has also taught at Harvard, Columbia and Northeastern Universities, and at Bentley, Simmons, and Bryant Colleges.