(FALL 2009)

A required course in the Business Analyst Certificate Program.
This course focuses on the analysis and documentation of requirements and the role of the business analyst. Topics include: capturing requirements in a business requirements document; project vision and scope; identifying users; types of requirements; elicitation techniques (context diagram, concept of operations etc); structuring end user requirements; and documenting user requirements.

Kim Fields, Ed.D., PMP, M.S., MBA, is an experienced Project Manager with over 20 years of IT experience in several industries, including 8 years experience as a Business Systems Analyst. She has recently been a Sr. Project Manager at Toyota Financial Services, where she worked on several multi-million dollar packaged application implementation projects. Dr. Fields has presented at conferences on requirements gathering and testing validation, and has taught for over 15 years. She is a member of PMI-OC.