(FALL 2009)

Managing Project Stakeholder Risks (Section 1) MGMT X474.28  (1.5)

In many projects, risks arise because of deficient communications between the project manager and stakeholders such as the project sponsor, functional or resource managers, the client, customer, end users, and the project team. Typical include: a misunderstanding of the project's link to strategic goals, misinterpreting project priority, obstacles to defining project scope, misaligned expectations for resource commitment, assumed risk tolerance level, and appropriate responsiveness to possible changes. The goal of this course is to significantly reduce risks arising from poor communications by applying risk management techniques to stakeholder management. Communications management and risk management have traditionally been handled as separate processes, each producing separate outputs in the project plan. In this workshop, however, these processes are integrated to develop more effective communications that can improve a project manager's ability to manage key stakeholder risks. This course is approved for 14 PDUs from PMI.

Janice Y. Preston, M.B.A., CPA, PMP, is the Curriculum Coordinator and Instructor for the UCI Extension Project Management Certificate Program. She received the Dean’s Outstanding Service Award. She is also the Managing Director of Vista Performance Group and has more than 20 years experience in project management with companies such as Arthur Andersen & Co., Martin Marietta, and Allstate Insurance. She trains and consults in all areas of project management and specializes in risk management and leadership. She is an active member of PMI, PMI Risk SIG, and ASTD and was on the team to rewrite the PMBOK® Guide.