(FALL 2009)

A required course in the Business Analyst Certificate Program.
This course focuses on the analysis and documentation of requirements and the role of the business analyst. Topics include: capturing requirements in a business requirements document; project vision and scope; identifying users; types of requirements; elicitation techniques (context diagram, concept of operations etc); structuring end user requirements; and documenting user requirements. See enrollment confirmation for login information.

Dr. Paul Lu, D.B.A., PMP, has over 20 years experience in the aviation industry and is currently a program manager at an Aerospace firm. He has managed commercial, government, and international projects and programs. Lu has lead project teams in research and development (R&D), product development, implementation, new business, and sustaining projects. His project management experiences are in the areas of international project management, contracts and subcontracts, risk and cost management, product development, and R&D. He is a member of the Project Management Institute (PMI), APICS, the Academy of Management (AOM), the Financial Management Association (FMA), and the National Management Association (NMA).