(FALL 2009)

A required course in the Certificate Programs in Human Resources Management and Business Administration.
Human resources management is vital to the financial health and productivity of all organizations. This important function provides the crucial link between management and employees in the public and private sector. In this course you will learn the fundamentals of human resources management. Begin by acquiring an in-depth understanding of the charter and mission of human resources in the industrial, service and public sectors. Then multiply your role and knowledge of the major elements of the personnel process including recruiting, interviewing, wage and labor issues, benefits, compensation, employment, regulations, documentation and termination, while gaining an insider's grasp of employee relations, work force diversity and human resources planning and research. Finally, you will address various theories regarding employee morale, organizational behavior and group dynamics. If you are interested in changing or advancing your career, this course will give you an overview of this growing field.

Bobby Ho, B.A., SPHR is the Director of Human Resources for Insight Investments, Corporation in Orange. Mr. Ho has more than 12 years of human resources experience in all areas of human capital management and has strong expertise in Human Resources information systems. He has worked extensively as an individual contributor and manager in high technology, services, financial services and manufacturing organizations and is an active member of PIHRA.