- What’s the software?
Webinars are conducted using an online synchronous conferencing and training software application called WebEx. The client software downloads automatically after you log in to your WebEx meeting, and requires no installation. Please allow a few minutes for it to load at the start of every meeting.
- How do I get login information?
Free Webinars: Once you sign up online, you will receive a confirmation on the screen with WebEx instructions, the session link and password. You will also receive an email confirmation with this information.
Paid Webinar Courses: Once you have registered, you will receive an email confirmation listing the WebEx instructions, link and password. You can also view the confirmation online via your student account.
- When should I log in to the webinar?
Participants can join webinars 15 minutes before they start. If you are a first time WebEx user, please join the session at least 5 minutes prior to start time to allow for WebEx configuration. For technical issues, please contact WebEx Support at (866) 569-3239.
- What equipment will I need to participate in a webinar?
Webinars are conducted using WebEx online meeting software and toll-free teleconference for audio. A telephone and computer (Mac or PC) with an internet connection are required. A pop-up window to "Join teleconference" will open. Dial the number provided, enter the training session number and your attendee ID by phone, as provided in the pop-up window when prompted, then click OK.
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- How do I interact with the presenter?
You can interact with the presenter and other participants via the feedback tools – text messaging and/or voice, depending on the type of session.
- Teleconference – Follow the screen prompt after joining the online WebEx meeting to connect to the audio portion. You will listen to the meeting with your phone and will be able to speak to all attendees if allowed by the presenter.
Disclaimer:
All Webinars are conducted using teleconference unless otherwise noted.
- Free Webinars: In our free or single-session events, most participants use their telephone or text messaging.
- Paid Webinar Courses: For paid events and multiple-session events, most participants will use their telephone or text messaging.
- Will I see the presenter or instructor?
Not unless they have a webcam and choose to share it, but you will hear the presenter in real time while you view his/her presentation.
- Will the session be recorded?
Webinar sessions will be recorded (unless otherwise noted). You can access the recording links 24 hours after each session has ended. Your email confirmation will have instructions to access recording links. The recording links are active for 7 calendar days from the date of the live event.
- Do I get credit for webinar courses?
To receive Continuing Education Units for paid webinar courses, you must register in your full name and attend (log in to) the session on the day(s) of the webinar.
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